Frequently Asked Questions About North Coast Container

NCC manufactures a variety of high-quality steel drums. Our product lineup includes standard openhead and tighthead steel drums, each available in various sizes and configurations to suit different industries and applications. NCC also offers other specialty and custom drum solutions, including ISO export drums, chime band drums, and more. You can learn more about our drums on our product page.

Steel drums offer numerous benefits for industrial applications due to their exceptional durability and strength. They provide excellent resistance to chemicals and physical impacts, ensuring the safe storage and transport of various materials. Additionally, steel drums are fire-resistant, improving safety in warehouses and when dealing with flammable materials. Steel drums can also be reused and recycled, reducing environmental impact and promoting eco-friendly practices.

NCC serves nearly any industry that can take advantage of steel drum packaging. This includes:

• Paints
• Industrial lubricants and coatings
• Oil and gas
• Specialty chemicals 
• Food and beverage
• Pharmaceutical
• And more

Yes, NCC offers custom container solutions tailored to meet the unique needs of our customers. Our specialty steel drums can be customized in terms of size, configuration, and specific features to suit your requirements. To learn more about our custom container solutions and explore the options available, please visit our specialty containers page. Our team is dedicated to working closely with you to develop the perfect packaging solution for your needs.

You can find many technical specification documents in the resources section of our website, specifically through the knowledge base. If you need additional support for your products, reach out to an NCC representative. You can do this through the contact page.

We try to make ordering straightforward and convenient. When you’re first ordering, we suggest you reach out to our sales team directly to discuss your requirements and get personalized assistance. After you have been working with us, you can use our online ordering system to place orders at your convenience.

Lead times vary depending on the product and order size. Typically, our lead times range from 7 to 10 business days.

Yes, we ship our containers both domestically and internationally. Please contact us for specific shipping options and rates.

Yes, our containers meet all relevant industry standards and regulations to ensure safety and reliability. We are committed to maintaining high-quality production processes, which is why our manufacturing facilities are ISO 9001 certified. Additionally, many of our steel drums comply with stringent UN regulations for packaging hazardous materials, ensuring that your products are securely contained and transported.

Yes, all our production facilities are kosher certified and meet kosher requirements.

At NCC, we have rigorous quality control measures in place to ensure our customers receive the highest quality steel drums. Our commitment to quality begins with our standard quality control procedures, which include thorough inspections and testing at every stage of the manufacturing process. Each year, we review and make strategic investments in advanced technology and equipment to further enhance our production capabilities and quality standards. Lastly, we prioritize detailed training programs for our workforce, ensuring that all employees are skilled and knowledgeable in maintaining the quality of our steel containers.

NCC is deeply committed to sustainability, implementing eco-friendly manufacturing processes and providing recyclable and reusable container options. We also offer recycling services through our partnership with Container Management Services. This collaboration ensures that our containers can be efficiently recycled and reused, reducing environmental impact. To learn more about our sustainability commitments and initiatives, please visit our sustainability page.

Yes, we have a recycling program for used containers through our partner Container Management Services to make it easy for our customers to participate in container recycling. For more information, visit our recycling services page.

Yes, NCC offers extensive customization options to meet the specific requirements of various industries. Whether you need custom sizes, specialized linings, or personalized labels, we can tailor our steel drums to suit your unique needs. Our team works closely with you to understand your industry’s demands and develop containers that provide optimal performance and safety. To learn more about our customization capabilities and how we can support your specific requirements, please visit our specialty containers page.

Our sales and support teams are dedicated to helping you find the best container for your specific needs. They can guide you through our range of products and recommend the most suitable options based on your requirements. Contact us today with any questions you may have.

No, we are not food-grade certified but our containers are food-grade compliant, making them safe for storing and transporting food products.

All of our steel drums are sanitized and washed as a final step to ensure contamination does not occur as a result of our containers.