At North Coast Container (NCC), we know that our success as a company depends on one thing: our people. That’s why we invest heavily in developing our team members, ensuring they have the skills, training, and support they need to perform at their best. A well-trained team is the foundation of everything we do, from manufacturing high-quality steel drums to providing the exceptional service our customers rely on.
When challenges arise, it’s our team’s ability to think on their feet and solve problems quickly that sets us apart. In this article, we’ll explore why we take team development so seriously and how it directly benefits our customers through the consistent quality and reliability they’ve come to expect from NCC.
We Follow The Toyota Production System
To understand why team development is a priority at North Coast Container (NCC), it’s important to first understand the process that drives our success: the Toyota Production System (TPS). Widely regarded as one of the most efficient and effective manufacturing frameworks in the world, TPS allows us to provide the quality steel drums our customers need.
At its core, the Toyota Production System focuses on eliminating waste and improving efficiency by empowering workers at every level. This means that every team member, from the production floor to leadership, is trained not only to understand the work but also to spot opportunities for improvement and act on them. Team members are encouraged to take ownership of their roles, solve problems as they arise, and contribute to the overall success of the company.
For this system to be successful, leaders must be developed to understand the philosophy so they can teach it to others. At NCC, this translates into a strong commitment to mentoring and training. Our goal is to ensure that each team member is equipped not only with the technical skills needed for their job but also with the knowledge of how their work fits into the larger system. This approach fosters a culture of collaboration and continuous improvement, where team members are empowered to drive success.
How We Develop Team Members
At North Coast Container (NCC), we provide structured training programs that equip our team members with a deep understanding of the machinery, processes, and technology involved in our manufacturing operations. By ensuring our team members thoroughly understand every aspect of production, we empower them to identify potential improvements and quickly solve problems as they arise.
One of the key ways we engage our team in this process is through Rapid Improvement Events. A Rapid Improvement Event is a focused, short-term project designed to improve specific processes within the business by involving team members at every level. These events are central to the Toyota Production System’s philosophy of continuous improvement. During a Rapid Improvement Event, team members collaborate to identify inefficiencies, propose solutions, and implement changes that enhance productivity, reduce waste, and improve overall quality. By involving team members directly, we tap into their unique insights and foster a sense of ownership in the success of the company.
The Benefits Our Customers See
Our commitment to team development and continuous improvement is what makes North Coast Container (NCC) the largest independent manufacturer of steel drums in North America. By investing in our people and fostering a culture of ownership and innovation, we ensure that our customers receive the highest-quality products and the most responsive service in the industry.
Because our team is empowered to solve problems quickly and continuously refine our processes, our customers experience fewer disruptions, more reliable delivery times, and a superior level of service. This dedication to excellence is why so many businesses choose NCC as their trusted steel drum supplier.
If you’re looking for a partner that prioritizes both quality and service, reach out to NCC today. Let us show you how our team’s expertise can make a difference in your business.
